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Frequently asked questions

Our FAQ section provides answers to the most frequently asked questions. Whether you need practical information or details of our services, this section is designed to guide you.

Care and maintenance

Tips to keep your air conditioner running smoothly and prolong its life. Discover our 7 answers

Connectivity

Discover our air conditioners' connection options for simple, intelligent control. Discover our 18 answers

Cost and lifespan of a wine cellar air conditioner

Invest in quality : our air conditioners are built to last, with excellent value for money. Discover our 3 answers

Installation and location

Best practice for installing your air conditioner in the right place, the easy way. Discover our 10 answers

Operation and features

Find out how our air conditioners control your cellar and the technologies that make them efficient. Discover our 4 answers

Ordering and delivery

Everything you need to know about ordering, delivery times and tracking your parcel. Discover our 8 answers

Temperature and humidity in my wine cellar

Why these two elements are essential and how to control them for ideal preservation. Discover our 5 answers

Tidying up and fitting out my wine cellar

Optimise the space in your cellar with solutions tailored to your bottles and your style. Discover our 10 answers

Types of air conditioners and differences

Monobloc, split or ducted: we explain everything you need to know to make the right choice. Discover our 7 answers

Do you still have questions?

If you haven’t found the answer you were looking for, our team will be happy to help you. Don’t hesitate to contact us if you have any questions or specific requests.

Contact our sales department